More Problems

[LotusDriver]

Well, here is an update. It is still giving me problems. I just have not had time to get it to the dealer to have it looked at. I have a lot of work going on, and I need the car. Anyway... I now have around 10,600 miles on it. I am still losing all power on occassion, briefly. Today, I notice while on cruise control coming down the highway that when I do briefly lose all engine power, it cancels my cruise control. It happened a few times within a short period of time. I decided I would get my phone video camera ready so I can document this. Well sure enough, the second I start recording, I lose all engine power, my cruise gets canceled and I am now in the left lane trying to keep from getting run over by the people behind me. Not fun. I do plan to shop for a replacement car this Spring. There is only so much of this BS I am willing to take. Unfortunately, I will probably lose 10 grand in the process.

Anyway, here is the video.

[luigisho]

Take it back so you can get the lemon law stuff taken care of asap. The sooner you meet criteria the less 'reasonable allowance for use of the car' charges you will get stuck with.

[IM Buddy8]

Maybe it's those sensors that slow down for you acting up? Do you have that automatic speed changing cruise?

[ViPER1313]

Originally Posted by LotusDriver

Well, here is an update. It is still giving me problems. I just have not had time to get it to the dealer to have it looked at.

You can't whine about the car still being broken if you have not given Ford the chance to fix it yet. In all seriousness, you have had 2 manufacturing defects (the axle seal - given the number of parts on a car, this is pretty common, now now this issue) and 1 Sync in-compatibility issue with your phone (from what you and everyone else has said, it is not common). While annoying, this latest problem is most likely another small defect that could be easily repaired if you bring your video and a good attitude to the dealer. The car is obviously not a safety hazard or you would not be driving it. The car has never left you stranded from what I have read either.

[thebigjimsho]

Originally Posted by ViPER1313

You can't whine about the car still being broken if you have not given Ford the chance to fix it yet. In all seriousness, you have had 2 manufacturing defects (the axle seal - given the number of parts on a car, this is pretty common, now now this issue) and 1 Sync in-compatibility issue with your phone (from what you and everyone else has said, it is not common). While annoying, this latest problem is most likely another small defect that could be easily repaired if you bring your video and a good attitude to the dealer. The car is obviously not a safety hazard or you would not be driving it. The car has never left you stranded from what I have read either.

One needs not a good attitude if a recurring problem isn't fixed. As for not being a safety hazard, I'd leave it on the front door of the dealership and not take it back until they've got it fixed for good.

[LotusDriver]

I did not buy the car as a spare that I can just run it over to the dealership whenever I want. I bought that car to take me around New England to do my job. I expected it would do that for me for the $45k I paid for it. There has been a lot more problems than a transmission seal and a Sync problem which by the way has nothing to do with my phone.

To say that my engine power intermitantly cutting out is not a safety hazard is just wrong. I said it once before that when I have my family in the car I should NOT have to worry when crossing a busy intersection, if I am going to make it accross. I now give myself extra time just in case I have the problem. Why in the world should I have to do that??????

I understand that attitude is everything at the dealership. I have never once expressed to them the feelings I have expressed on here. This is a forum. I feel I should be able to tell it like it is. I don't do that at the dealership. I explain the issue and hope that two days later it's all fixed. The problem is that the issue of the engine cutting out is so intermittent that it will be nearly impossible to duplicate. The transmission shifting issue is a bit more common, so maybe a 3rd reprogram will take care of that. Who knows.

[Bob Gervais]

Originally Posted by ViPER1313

You can't whine about the car still being broken if you have not given Ford the chance to fix it yet. In all seriousness, you have had 2 manufacturing defects (the axle seal - given the number of parts on a car, this is pretty common, now now this issue) and 1 Sync in-compatibility issue with your phone (from what you and everyone else has said, it is not common). While annoying, this latest problem is most likely another small defect that could be easily repaired if you bring your video and a good attitude to the dealer. The car is obviously not a safety hazard or you would not be driving it. The car has never left you stranded from what I have read either.

This is by far the dumbest post I've read all week.

Minor problems, yes. Possibly even expected with a first year model run.

The car's unsafe, has numerous issues, and it's a work vehicle. Car at dealership = no work= no $ to pay for car = here Ford, take your pile of shit back or give me a loaner while you figure out what's wrong with my BRAND NEW $45k vehicle.

Personally, I'd expect a LOT better quality if I'd just plunked down that much for a vehicle.

On another note, I don't recall the OP whining, simply expressing his feelings on a public forum that was created to... go figure... express subjects about SHO's.

[ViPER1313]

Originally Posted by Bob Gervais

This is by far the dumbest post I've read all week.

Always start a rebuttal by insulting the other person - it shows how valid your point is.

Originally Posted by Bob Gervais

Minor problems, yes. Possibly even expected with a first year model run.

Exactly.

Originally Posted by Bob Gervais

The car's unsafe, has numerous issues, and it's a work vehicle. Car at dealership = no work= no $ to pay for car = here Ford, take your pile of shit back or give me a loaner while you figure out what's wrong with my BRAND NEW $45k vehicle.

So now you are stating (one sentence after the previous one) that these "Minor problems" are now "issues" and that "The car's unsafe?" I don't get it. I will agree to disagree on this one. If you are such an aggressive driver that you are placing yourself in danger of being hit even when you know your car might not accelerate, then yes, this SHO is very unsafe for this particular driver. I have driven cars with engines that had severe mis-fires, cars that would stall when turning left, cars with 1/2 of a master cylinder, etc for extended time periods, and at no point did I feel in harms way because I adjusted my driving style accordingly.

Hell, the Rabbit would simply stall if you tried to launch it quickly - the electronic throttle had a 1/3 second lag time from when you hit it to when the throttle body would respond. You could stop the gas to the floor and let off, and the engine wouldn't react *at all.* I never felt *unsafe* because of this though - I simply knew it was a bad idea to try and jump out in front of vehicles that could possible t-bone me.

As for being out money for work, etc, every dealership I have ever been to (for my Rabbit when it was having issues, or my Pontiac when I had some warranty work done on it) has given me a loaner car if they have to keep my car longer than 24 hours. This was done without having any extended service plan, etc, and in both cases it was a different dealership than I bought the car from. You *might* have to suck up a $50 rental for one day if you can't get someone to drop you off at work and pick you up that same day.

Originally Posted by Bob Gervais

Personally, I'd expect a LOT better quality if I'd just plunked down that much for a vehicle.

I would too (and I did with the Rabbit) - but I didn't sell the Rabbit for its poor reliability alone. I know first hand how annoying it is to take the car to the dealership for warranty work, but as I will repeat, you can't complain that the problem is not fixed if you don't give the dealership a chance to fix it.

Originally Posted by Bob Gervais

On another note, I don't recall the OP whining, simply expressing his feelings on a public forum that was created to... go figure... express subjects about SHO's.

I guess I read it a little differently... no harm

[Bob Gervais]

I don't have time to wallow through the bullshit of quotes, but let's not take things out of context.

Minor issues are understood.

The major, unsafe issue is random loss of power.

And yes, that's how I prefer to begin a rubuttal. You'll find most douchebags behave the same way.

[cetroutt]

sounds like crank cancer to me.

[Art5]

I'm reading this all and thinking, that I was saying this all alone before Ford started selling SHO and after: "I am scare of this car because it is Ford and that I would pay an arm and a leg for a car that could mess me up."
As for loaner car, I have had issues with dealers before regarding that. Audi and bmw is a lot easy to deal with reagarding loaners(my own experience).
Renting a car because mine was in service, mmmm, did that too, but started a lot of crap before i went through all that so that dealership would pay for it as soon as i return that car.
Why the heck would anyone have to go through all that headache? Why any of us, would have to tell the dealer that bought their new car from, what they suppose to do reagarding warranty issues with our new cars.
NO wonder my friend keeps buying bmw all the time. When his 2nd time he had a problem with the same car, they were tring to calm him down, feeding and treating him with a lot of respect and gave him loaner without a wait. Noone was talking to him in the way that since he bought that car, now it should be his headache.
I'm sorry but every year I am getting older and with that I understand how much more I value my time. I want to use it in my way, and not to sit and wait 24 hours for my car to be checked or repaired OR! pay more money for somebody elses faults.

[sperold]

I hope this works out for you - LotusDriver, - I think you have suffered enough. In a case like this, would it be better if it is was lease?

[Art5]

Originally Posted by sperold

I hope this works out for you - LotusDriver, - I think you have suffered enough. In a case like this, would it be better if it is was lease?

I don't think it matters , because all of the cars that I had brand new, were leased.

[2010sho]

Lotus,

Do you have Adaptive Cruise on that vehicle?.. I'm thinking you might

[IM Buddy8]

Originally Posted by 2010sho

Lotus,

Do you have Adaptive Cruise on that vehicle?.. I'm thinking you might

That's what I said.. But my post got runned over like an acorn...

[LotusDriver]

I do have adaptive cruise. I am quite certain, based on symptoms that it has nothing to do with the ACS. When the car "hiccupped" for lack of a better term, the cruise cancelled itself. It did it several times. That is why I documented it. The only time it would read "cruise cancelled" on the dash is when you step on the brake. Hitting the switch by accident (which I do all the time because of where it is placed) displays a
message in the cluster that says "cruise off".

And now I am thinking, that the who engine cutting out, is not the engine at all... but the transmission. It is starting to now feel like it pop out of gear for 1 or 2 seconds, then catches again and goes. That may be the problem all along. If it happened again today, I was going to push the pedal down to see what the Tach does. Then I will know more.

[CademiaX]

Originally Posted by LotusDriver

No, I haven't as I assummed it was caused by bad gas. Now, after today I know thats not the case and will be scheduling it in for service tomorrow.

I find it pretty hard to move when I have bad gas too

[Roadboss]

Atleast it doesn't stick wide open with no brakes like a Toyoda.

[IM Buddy8]

Originally Posted by Roadboss

Atleast it doesn't stick wide open with no brakes like a Toyoda.

I hate to say this but I don't think that the engine would overpower the brakes.. and wouldn't you try pressing the push button start or holding it or putting it in neutral? On the news they say like "toyota doesn't even use cables anymore you would be suprized to know it's all controlled wirelessly.. " making it sound like it's aliens controlling our cars. I understand it could be scary but I think if people thought there wouldn't have been any deaths and maybe not even an injury. But toyota.. Don't try to blame this on floor mats..

[lowc]

dont know if this helps but there is a tsb through ford about a recalibration for the cruise modual there is also one for a shift flare on the initial 2-3 shift again dont know if it helps but with a first production year computer issues arnt uncomon ive seen it first hand when i work for gm

[elarm1]

I'm no Ford tech or the test driver for YOUR car but it sounds like the adaptive cruise works fine to me! Its supposed to cut power too the car and yes it does feel like all power is lost when adaptive cruise is on!

[LotusDriver]

Yes, I know what adaptive cruise does and how it works and what it feels like. It does work fine. If you read, you would see that cruise had been cancelled. It cancelled when the engine power dropped which is a different issue altogether. The Adaptive cruise system doesn't cancel cruise when it works.

[NEp8ntballer]

Originally Posted by Art5

I'm reading this all and thinking, that I was saying this all alone before Ford started selling SHO and after: "I am scare of this car because it is Ford and that I would pay an arm and a leg for a car that could mess me up."
As for loaner car, I have had issues with dealers before regarding that. Audi and bmw is a lot easy to deal with reagarding loaners(my own experience).
Renting a car because mine was in service, mmmm, did that too, but started a lot of crap before i went through all that so that dealership would pay for it as soon as i return that car.
Why the heck would anyone have to go through all that headache? Why any of us, would have to tell the dealer that bought their new car from, what they suppose to do reagarding warranty issues with our new cars.
NO wonder my friend keeps buying bmw all the time. When his 2nd time he had a problem with the same car, they were tring to calm him down, feeding and treating him with a lot of respect and gave him loaner without a wait. Noone was talking to him in the way that since he bought that car, now it should be his headache.
I'm sorry but every year I am getting older and with that I understand how much more I value my time. I want to use it in my way, and not to sit and wait 24 hours for my car to be checked or repaired OR! pay more money for somebody elses faults.

to put BMW service into perspective for the rest of you, a buddy of mine used to own a 335xi before he shifted from 6th to 2nd when trying to race somebody. they hooked the computer up and the last reading from the motor in regards to RPM was 12k. That's beside the point. He was having some work done before that fateful day and the loaner they gave him was a Z4. He had what is one of the cheapest BMWs and they hooked him up with a loaner without him asking. If Lotusdriver has what can easily be considered Ford's flagship sedan and they won't give him a loaner then something just aint right.

[Racer X]

Originally Posted by NEp8ntballer

If Lotusdriver has what can easily be considered Ford's flagship sedan and they won't give him a loaner then something just aint right.

... with the dealer that he's going to.

My friend brought his Fusion in for warranty work and got a loaner Fusion Hybrid.

Think it's time to have a chat with the service manager.

[MilTownSHO]

Originally Posted by Racer X

... with the dealer that he's going to.

Correct, its depends on the specific Ford dealer